{"id":5856,"date":"2018-04-20T15:27:56","date_gmt":"2018-04-20T18:27:56","guid":{"rendered":"http:\/\/amorare.com.br\/?page_id=5856"},"modified":"2024-02-29T19:41:55","modified_gmt":"2024-02-29T22:41:55","slug":"faq","status":"publish","type":"page","link":"https:\/\/amorare.com.br\/eng\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<section id=\"home\" class=\"no-padding\" style=\"min-height:10px;\"><div class=\"wpb_column brando-column-container  col-xs-mobile-fullwidth\"><div class=\"vc-column-innner-wrapper\"><div class=\"wpd-innner-wrapper\">[vc_single_image image=\"5924\" img_size=\"full\"]<\/div><\/div><\/div><\/section><section><div class=\"container\"><div class=\"row\"><div class=\"wpb_column brando-column-container col-sm-12  col-xs-mobile-fullwidth\"><div class=\"vc-column-innner-wrapper\"><div class=\"wpd-innner-wrapper\"><div class=\"panel-group accordion-style2\" id=\"1516727306\" ><div class=\"panel panel-default no-margin\"><div class=\"panel-heading \"><a data-toggle=\"collapse\" data-parent=\"#1516727306\" href=\"#accordion-one-link-1\"><h4 class=\"panel-title\">Anyone can live at AMORA?<span class=\"pull-right\"><i class=\"fa fa-angle-down\"><\/i><\/span><\/h4><\/a><\/div><div id=\"accordion-one-link-1\" class=\"panel-collapse collapse \"><div class=\"panel-body no-border margin-four-tb padding-two-all no-padding-lr md-margin-one-tb\"><strong>Vila Mariana Building:<\/strong>&nbsp;AMORA was designed especially for students. Therefore, only those who prove that they are enrolled in a pre-university course, preparation for public exams course, undergraduate, postgraduate, master\u2019s, doctorate, post-doctorate, extension courses, specialization or MBA, exchange students or medical specialization students can live here.\r\n\r\n<strong>Vila Mariana II, Alto de Pinheiros, Butant\u00e3 and&nbsp;Lapa&nbsp;Buildings:<\/strong>&nbsp;18 years old and above.<\/div><\/div><\/div><div class=\"panel panel-default no-margin\"><div class=\"panel-heading \"><a data-toggle=\"collapse\" data-parent=\"#1516727306\" href=\"#accordion-one-link-2\"><h4 class=\"panel-title\">Are pets allowed?<span class=\"pull-right\"><i class=\"fa fa-angle-down\"><\/i><\/span><\/h4><\/a><\/div><div id=\"accordion-one-link-2\" class=\"panel-collapse collapse \"><div class=\"panel-body no-border margin-four-tb padding-two-all no-padding-lr md-margin-one-tb\">No, even if it's a good boy.<\/div><\/div><\/div><div class=\"panel panel-default no-margin\"><div class=\"panel-heading \"><a data-toggle=\"collapse\" data-parent=\"#1516727306\" href=\"#accordion-one-link-3\"><h4 class=\"panel-title\">Do you provide cooking utensils, such as plates and cups?<span class=\"pull-right\"><i class=\"fa fa-angle-down\"><\/i><\/span><\/h4><\/a><\/div><div id=\"accordion-one-link-3\" class=\"panel-collapse collapse \"><div class=\"panel-body no-border margin-four-tb padding-two-all no-padding-lr md-margin-one-tb\">Yes, our kitchens are fully equipped.<\/div><\/div><\/div><div class=\"panel panel-default no-margin\"><div class=\"panel-heading \"><a data-toggle=\"collapse\" data-parent=\"#1516727306\" href=\"#accordion-one-link-4\"><h4 class=\"panel-title\">Are there parking spaces?<span class=\"pull-right\"><i class=\"fa fa-angle-down\"><\/i><\/span><\/h4><\/a><\/div><div id=\"accordion-one-link-4\" class=\"panel-collapse collapse \"><div class=\"panel-body no-border margin-four-tb padding-two-all no-padding-lr md-margin-one-tb\"><strong>Vila Mariana Building I and II<\/strong>: No, but there is a parking lot less than 100 meters from the residence and the subway is very close.\r\n\r\n<strong>Alto de Pinheiros Building: <\/strong>Our building has 4 parking spaces available for rental. If you are interested in using them, talk to one of our team members.\r\n\r\n<strong>Butant\u00e3 and Lapa Buildings<\/strong>&nbsp;\u2013 No, but it is possible to park on the street, right in front of the building, and the metro station is close.<\/div><\/div><\/div><div class=\"panel panel-default no-margin\"><div class=\"panel-heading \"><a data-toggle=\"collapse\" data-parent=\"#1516727306\" href=\"#accordion-one-link-5\"><h4 class=\"panel-title\">Is it necessary to pay to use the laundry?<span class=\"pull-right\"><i class=\"fa fa-angle-down\"><\/i><\/span><\/h4><\/a><\/div><div id=\"accordion-one-link-5\" class=\"panel-collapse collapse \"><div class=\"panel-body no-border margin-four-tb padding-two-all no-padding-lr md-margin-one-tb\">Your rent includes 4 washes per month, which we believe is more than enough. But, if you need more, we charge a small fee for each additional use.<\/div><\/div><\/div><div class=\"panel panel-default no-margin\"><div class=\"panel-heading \"><a data-toggle=\"collapse\" data-parent=\"#1516727306\" href=\"#accordion-one-link-6\"><h4 class=\"panel-title\">Which TV channels are available?<span class=\"pull-right\"><i class=\"fa fa-angle-down\"><\/i><\/span><\/h4><\/a><\/div><div id=\"accordion-one-link-6\" class=\"panel-collapse collapse \"><div class=\"panel-body no-border margin-four-tb padding-two-all no-padding-lr md-margin-one-tb\">In addition to the open TV channels, you'll also be able to enjoy Netflix and video game.<\/div><\/div><\/div><div class=\"panel panel-default no-margin\"><div class=\"panel-heading \"><a data-toggle=\"collapse\" data-parent=\"#1516727306\" href=\"#accordion-one-link-7\"><h4 class=\"panel-title\">Can I receive my mail at AMORA?<span class=\"pull-right\"><i class=\"fa fa-angle-down\"><\/i><\/span><\/h4><\/a><\/div><div id=\"accordion-one-link-7\" class=\"panel-collapse collapse \"><div class=\"panel-body no-border margin-four-tb padding-two-all no-padding-lr md-margin-one-tb\">Yes. Simply add your room number to our address.<\/div><\/div><\/div><div class=\"panel panel-default no-margin\"><div class=\"panel-heading \"><a data-toggle=\"collapse\" data-parent=\"#1516727306\" href=\"#accordion-one-link-8\"><h4 class=\"panel-title\">Does the building have a closing time?<span class=\"pull-right\"><i class=\"fa fa-angle-down\"><\/i><\/span><\/h4><\/a><\/div><div id=\"accordion-one-link-8\" class=\"panel-collapse collapse \"><div class=\"panel-body no-border margin-four-tb padding-two-all no-padding-lr md-margin-one-tb\">No, you can enter or leave anytime. However, silence must be respected at night.<\/div><\/div><\/div><div class=\"panel panel-default no-margin\"><div class=\"panel-heading \"><a data-toggle=\"collapse\" data-parent=\"#1516727306\" href=\"#accordion-one-link-9\"><h4 class=\"panel-title\">Where can I smoke?<span class=\"pull-right\"><i class=\"fa fa-angle-down\"><\/i><\/span><\/h4><\/a><\/div><div id=\"accordion-one-link-9\" class=\"panel-collapse collapse \"><div class=\"panel-body no-border margin-four-tb padding-two-all no-padding-lr md-margin-one-tb\">Only in the outdoor area. All rooms and common areas are non-smoking.<\/div><\/div><\/div><div class=\"panel panel-default no-margin\"><div class=\"panel-heading \"><a data-toggle=\"collapse\" data-parent=\"#1516727306\" href=\"#accordion-one-link-10\"><h4 class=\"panel-title\">Can I have guests at AMORA?<span class=\"pull-right\"><i class=\"fa fa-angle-down\"><\/i><\/span><\/h4><\/a><\/div><div id=\"accordion-one-link-10\" class=\"panel-collapse collapse \"><div class=\"panel-body no-border margin-four-tb padding-two-all no-padding-lr md-margin-one-tb\">Yes, you can have up to 2 guests at a time. Just inform a member of our team and register the guest(s) before his arrival.<\/div><\/div><\/div><div class=\"panel panel-default no-margin\"><div class=\"panel-heading \"><a data-toggle=\"collapse\" data-parent=\"#1516727306\" href=\"#accordion-one-link-11\"><h4 class=\"panel-title\">Can my guest sleep over?<span class=\"pull-right\"><i class=\"fa fa-angle-down\"><\/i><\/span><\/h4><\/a><\/div><div id=\"accordion-one-link-11\" class=\"panel-collapse collapse \"><div class=\"panel-body no-border margin-four-tb padding-two-all no-padding-lr md-margin-one-tb\">In shared room, it is not allowed, but if you are in a single room, your visit can sleep for up to 4 free nights per month. All you have to do is inform a member of our team and register the guest(s) before his arrival.<\/div><\/div><\/div><div class=\"panel panel-default no-margin\"><div class=\"panel-heading \"><a data-toggle=\"collapse\" data-parent=\"#1516727306\" href=\"#accordion-one-link-12\"><h4 class=\"panel-title\">What do I do if something breaks in my room?<span class=\"pull-right\"><i class=\"fa fa-angle-down\"><\/i><\/span><\/h4><\/a><\/div><div id=\"accordion-one-link-12\" class=\"panel-collapse collapse \"><div class=\"panel-body no-border margin-four-tb padding-two-all no-padding-lr md-margin-one-tb\">No problem: if this happens, immediately inform a member of our team by email (manutencao@amorare.com.br). If the damage occurs by defect or usage, our maintenance team will perform the repair free of charge. If the damage occurred due to misuse, a repair or refund fee will be charged. Fair, right?<\/div><\/div><\/div><div class=\"panel panel-default no-margin\"><div class=\"panel-heading \"><a data-toggle=\"collapse\" data-parent=\"#1516727306\" href=\"#accordion-one-link-13\"><h4 class=\"panel-title\">Can I decorate my room or bring my own furniture?<span class=\"pull-right\"><i class=\"fa fa-angle-down\"><\/i><\/span><\/h4><\/a><\/div><div id=\"accordion-one-link-13\" class=\"panel-collapse collapse \"><div class=\"panel-body no-border margin-four-tb padding-two-all no-padding-lr md-margin-one-tb\">Your room is already fully furnished with everything you need. Therefore, you are not allowed to bring extra furniture, but you can bring small objects of decoration. It is also not allowed to remove existing furniture in the room, paint or hang pictures on the walls.<\/div><\/div><\/div><div class=\"panel panel-default no-margin\"><div class=\"panel-heading \"><a data-toggle=\"collapse\" data-parent=\"#1516727306\" href=\"#accordion-one-link-14\"><h4 class=\"panel-title\">Who is responsible for cleaning my room?<span class=\"pull-right\"><i class=\"fa fa-angle-down\"><\/i><\/span><\/h4><\/a><\/div><div id=\"accordion-one-link-14\" class=\"panel-collapse collapse \"><div class=\"panel-body no-border margin-four-tb padding-two-all no-padding-lr md-margin-one-tb\">You are responsible for keeping your room clean and organized. At some Buildings, we provide a weekly cleaning service for the common areas and monthly for the rooms, already included in the rent. <\/div><\/div><\/div><div class=\"panel panel-default no-margin\"><div class=\"panel-heading \"><a data-toggle=\"collapse\" data-parent=\"#1516727306\" href=\"#accordion-one-link-15\"><h4 class=\"panel-title\">How are the roommates chosen?<span class=\"pull-right\"><i class=\"fa fa-angle-down\"><\/i><\/span><\/h4><\/a><\/div><div id=\"accordion-one-link-15\" class=\"panel-collapse collapse \"><div class=\"panel-body no-border margin-four-tb padding-two-all no-padding-lr md-margin-one-tb\">We always try to choose people with similar ages and interests to share the room, according to the availability of vacancies.<\/div><\/div><\/div><div class=\"panel panel-default no-margin\"><div class=\"panel-heading \"><a data-toggle=\"collapse\" data-parent=\"#1516727306\" href=\"#accordion-one-link-16\"><h4 class=\"panel-title\">Can I request to switch my roommate?<span class=\"pull-right\"><i class=\"fa fa-angle-down\"><\/i><\/span><\/h4><\/a><\/div><div id=\"accordion-one-link-16\" class=\"panel-collapse collapse \"><div class=\"panel-body no-border margin-four-tb padding-two-all no-padding-lr md-margin-one-tb\">In case you have a problem with your roommate, please contact a member of our team. We will evaluate the situation, check availability and do our best to relocate you.<\/div><\/div><\/div><div class=\"panel panel-default no-margin\"><div class=\"panel-heading \"><a data-toggle=\"collapse\" data-parent=\"#1516727306\" href=\"#accordion-one-link-17\"><h4 class=\"panel-title\">Do the roommates in shared rooms have to be of the same sex?<span class=\"pull-right\"><i class=\"fa fa-angle-down\"><\/i><\/span><\/h4><\/a><\/div><div id=\"accordion-one-link-17\" class=\"panel-collapse collapse \"><div class=\"panel-body no-border margin-four-tb padding-two-all no-padding-lr md-margin-one-tb\">At first, yes, but we can revise this criterion if requested and the two parties agree.<\/div><\/div><\/div><div class=\"panel panel-default no-margin\"><div class=\"panel-heading \"><a data-toggle=\"collapse\" data-parent=\"#1516727306\" href=\"#accordion-one-link-18\"><h4 class=\"panel-title\">Are there towels and bedding available?<span class=\"pull-right\"><i class=\"fa fa-angle-down\"><\/i><\/span><\/h4><\/a><\/div><div id=\"accordion-one-link-18\" class=\"panel-collapse collapse \"><div class=\"panel-body no-border margin-four-tb padding-two-all no-padding-lr md-margin-one-tb\">No, you need to bring your own towels and bed set. The bed is a standard single of 0.88 centimeters x 1.88 centimeters.<\/div><\/div><\/div><div class=\"panel panel-default no-margin\"><div class=\"panel-heading \"><a data-toggle=\"collapse\" data-parent=\"#1516727306\" href=\"#accordion-one-link-19\"><h4 class=\"panel-title\">Can I renew my contract if I want to stay longer?<span class=\"pull-right\"><i class=\"fa fa-angle-down\"><\/i><\/span><\/h4><\/a><\/div><div id=\"accordion-one-link-19\" class=\"panel-collapse collapse \"><div class=\"panel-body no-border margin-four-tb padding-two-all no-padding-lr md-margin-one-tb\">Of course, we're looking forward to seeing you in Season 2. And it's very simple to renew your contract: just notify a member of our team at least 30 days in advance to check availability of the room.<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section><section id=\"contato\" style=\"background-color:#183c6b;\"><div class=\"container\"><div class=\"row\"><div class=\"wpb_column brando-column-container col-sm-12  col-xs-mobile-fullwidth\"><div class=\"vc-column-innner-wrapper\"><div class=\"wpd-innner-wrapper\"><span  class=\"alt-font text-uppercase element-title  heading-style2 brando_heading_1516741363-2-64\" style=\"color:#fbb900 !important; font-weight:700 !important;; font-size:36px !important; line-height:40px !important; text-transform:uppercase !important;\">LIKE IT? COME VISIT US<\/span><div class=\"bg-fast-yellow separator-line-thick center-col no-margin-top\" style=\"background:#fbb900 !important; \"><\/div><a  href=\"http:\/\/amorare.com.br\/eng\/contact-us\" target=\"_self\" class=\"inner-link button-contato brando_button_1516741619-2-77 highlight-button-dark btn-large button btn alt-font\">CONTACT US<\/a><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"footer-sociais padding-five-top\" style=\"background-color:#ffffff;\"><div class=\"wpb_column brando-column-container col-sm-2  col-xs-mobile-fullwidth\"><div class=\"vc-column-innner-wrapper\"><div class=\"wpd-innner-wrapper\">[vc_icon icon_fontawesome=\"fa fa-instagram\" color=\"custom\" size=\"sm\" align=\"right\" custom_color=\"#183c6b\" link=\"url:https%3A%2F%2Fwww.instagram.com%2Famora_residencias%2F||target:%20_blank|\"]<\/div><\/div><\/div><div class=\"wpb_column brando-column-container col-sm-2  col-xs-mobile-fullwidth\"><div class=\"vc-column-innner-wrapper\"><div class=\"wpd-innner-wrapper\">[vc_icon icon_fontawesome=\"fa fa-facebook\" color=\"custom\" size=\"sm\" custom_color=\"#183c6b\" link=\"url:https%3A%2F%2Fwww.facebook.com%2Famoraresidencias%2F||target:%20_blank|\"]<\/div><\/div><\/div><div class=\"wpb_column brando-column-container col-sm-2  col-xs-mobile-fullwidth\"><div class=\"vc-column-innner-wrapper\"><div class=\"wpd-innner-wrapper\"><\/div><\/div><\/div><div class=\"wpb_column brando-column-container col-sm-2  col-xs-mobile-fullwidth\"><div class=\"vc-column-innner-wrapper\"><div class=\"wpd-innner-wrapper\"><\/div><\/div><\/div><div class=\"wpb_column brando-column-container col-sm-2  col-xs-mobile-fullwidth\"><div class=\"vc-column-innner-wrapper\"><div class=\"wpd-innner-wrapper\">[vc_single_image image=\"6032\" img_size=\"53x80\" alignment=\"right\"]<\/div><\/div><\/div><div class=\"wpb_column brando-column-container col-sm-2  col-xs-mobile-fullwidth\"><div class=\"vc-column-innner-wrapper\"><div class=\"wpd-innner-wrapper\"><\/div><\/div><\/div><\/section><section class=\"footer-espaco no-padding margin-two-top\" style=\"background-color:#eaebeb;\"><div class=\"wpb_column brando-column-container col-sm-12  col-xs-mobile-fullwidth\"><div class=\"vc-column-innner-wrapper\"><div class=\"wpd-innner-wrapper\">[vc_separator color=\"custom\" accent_color=\"#183c6b\"]<\/div><\/div><\/div><\/section><section class=\"footer-copyright no-padding\" style=\"background-color:#eaebeb;\"><div class=\"wpb_column brando-column-container col-sm-12  col-xs-mobile-fullwidth\"><div class=\"vc-column-innner-wrapper\"><div class=\"wpd-innner-wrapper\"><p style=\"text-align: center;\"><span style=\"color: #424240; font-size: 12px; text-transform: uppercase;\">\u00a9 2021 ALL RIGHTS RESERVED TO AMORA RESID\u00caNCIAS<\/span><\/p>\n<\/div><\/div><\/div><\/section>","protected":false},"excerpt":{"rendered":"<p>[vc_single_image image=&#8221;5924&#8243; img_size=&#8221;full&#8221;]Anyone can live at AMORA?Vila Mariana Building:&nbsp;AMORA was designed especially for students. Therefore, only those who prove that they are enrolled in a pre-university course, preparation for public exams course, undergraduate, postgraduate, master\u2019s, doctorate, post-doctorate, extension courses, specialization or MBA, exchange students or medical specialization students can live here. Vila Mariana II, Alto [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"ngg_post_thumbnail":0,"footnotes":""},"class_list":["post-5856","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/amorare.com.br\/eng\/wp-json\/wp\/v2\/pages\/5856","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/amorare.com.br\/eng\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/amorare.com.br\/eng\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/amorare.com.br\/eng\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/amorare.com.br\/eng\/wp-json\/wp\/v2\/comments?post=5856"}],"version-history":[{"count":26,"href":"https:\/\/amorare.com.br\/eng\/wp-json\/wp\/v2\/pages\/5856\/revisions"}],"predecessor-version":[{"id":6529,"href":"https:\/\/amorare.com.br\/eng\/wp-json\/wp\/v2\/pages\/5856\/revisions\/6529"}],"wp:attachment":[{"href":"https:\/\/amorare.com.br\/eng\/wp-json\/wp\/v2\/media?parent=5856"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}